Privacy Policy
This policy explains what IPX Tech Holding LLC ("IPX", "we", "us") collects and how we use it when you use the IPX platform.
1. What we collect
We collect your email address and, if you sign in with Google or GitHub, the basic profile information that provider shares with us. We collect account activity such as rentals, credit transactions, and SSH keys you add. Payment details are handled by our payment processor and are never stored on our servers.
2. How we use it
We use your information to operate the service, provision and meter rentals, process prepaid credits, secure your account, provide support, and comply with legal obligations.
3. Who we share it with
We share only what is needed to run the service: our payment processor for billing, and the GPU cloud providers we provision machines on. We do not sell your personal information.
4. SSH keys
The public SSH keys you add are injected into the machines you rent so you can connect. We never ask for or store your private keys.
5. Retention
We keep account and transaction records for as long as your account is active and as required for legal and accounting purposes. You can request deletion of your account, subject to those obligations.
6. Security
We use industry-standard measures to protect your data, including encrypted transport and hashed credentials. No system is perfectly secure, so we cannot guarantee absolute security.
7. Your rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond as required by applicable law.
8. Contact
Privacy questions can be sent to privacy@ipxtechholding.com.